Iron Mountain withholding a whole lot of packing containers of metropolis information | Enterprise Information

Doc storage firm Iron Mountain is withholding a whole lot of packing containers of recordsdata it’s storing for the town of New Orleans due to an ongoing monetary dispute with Mayor LaToya Cantrell’s administration, a Metropolis Corridor spokesman confirms.

The dispute first got here to gentle in an unrelated federal case involving a New Orleans police officer. Court docket information present that the town and the NOPD–both defendants within the case–have been unable to supply paperwork wanted for trial as a result of they’re “within the custody of Iron Mountain, which is at the moment in a monetary dispute with the town and requires a subpoena for the discharge of any information saved on behalf of the town.”  

The courtroom information don’t clarify the precise nature of the dispute or whether or not the corporate is withholding the recordsdata as a result of the town hasn’t paid its invoice, although that’s the implication.

Cantrell spokesman Gregory Joseph was unable to supply many particulars besides to say, “we’re at the moment within the technique of figuring out our contractual points with Iron Mountain, which we imagine might have a whole lot of packing containers that include the town’s information.”

He added, “we can’t give a time-frame for when these points could be resolved.”  

Iron Mountain is a publicly traded firm primarily based in Boston with native places of work in Harahan. It shops paper recordsdata and digital paperwork for shoppers around the globe.

The corporate and its attorneys didn’t reply to a number of requests in search of remark.

Although Joseph confirmed the dispute and referred to “contractual points,” he stated the town has been unable to find a contract or buy order with Iron Mountain for doc storage providers, so it’s unclear what number of information are within the “a whole lot of packing containers,” how far again they go and what number of metropolis departments could also be affected. 

Councilman Joe Giarrusso, who heads the Metropolis Council’s finances committee, was unfamiliar with the dispute. However he stated the scenario is troubling on many ranges and raises purple flags about how the town and one in all its distributors are conducting enterprise.

“The underside line is the town wants to have the ability to entry its personal paperwork, and if we’re paying for a service, now we have to know what the service is and what the phrases of the service are,” he stated. “Conversely, if we’re getting a service and we’re not paying our payments then we have to pay our payments.”

Frustration with silence 

The dispute between the town and Iron Mountain got here to gentle in a federal civil lawsuit filed in 2022 by native couple Derek Brown and Julie Bareki-Brown in opposition to the town, former Police Chief Shaun Ferguson and NOPD Officer Derrick Burmaster. The go well with claims Burmaster violated the Brown’s civil rights when he fatally shot their 18-week-old rescue canine whereas responding to a noise grievance at their house.


Mayor LaToya Cantrell listens to New Orleans Police Division Superintendent Shaun Ferguson throughout a press convention at Metropolis Corridor in New Orleans, Tuesday, June 29, 2021. (Picture by Sophia Germer,, The Occasions-Picayune | The New Orleans Advocate)

At subject are previous information from Burmaster’s personnel file that the Brown’s lawyer, William Most, has been attempting to acquire in preparation for trial. Although the town resisted turning over a number of the recordsdata on the grounds they have been irrelevant, it agreed to launch a 2012 NOPD Public Integrity Bureau report on the findings of a probe into one other deadly canine capturing at Burmaster’s palms.

Data present the officer was cleared of any wrongdoing in that incident.

In line with courtroom paperwork, the town served Iron Mountain with a subpoena in early October for the PIB report.

“I agree to supply the 2012 Burmaster grievance as a result of it considerations use of power in opposition to an animal, despite the fact that it resulted within the cost not being sustained,” Assistant Metropolis Lawyer Jonathan Adams wrote to Most in an e-mail final October. “As , I subpoenaed that from Iron Mountain.

However the firm ignored the subpoena and comply with up calls from Adams. 

At a listening to in late November in U.S. Justice of the Peace Choose Karen Roby’s courtroom, one other assistant metropolis lawyer on the case, Jim Roquemore, stated the town had nonetheless been unable to acquire its information from the corporate. Roby set a listening to for Jan. 4 on a movement to attempt to power Iron Mountain to show over the paperwork.

That listening to was postponed, nevertheless, after the town signaled the 2 sides have been working to resolve their variations.

Lacking contract?

Iron Mountain is a 60-year-old firm, traded on the New York Inventory Change with greater than 24,000 workers worldwide and valued at greater than $1.1 billion. The town’s on-line database of contracts present that the corporate has had an settlement with the sanitation division for greater than a decade to supply paper shredding providers as a part of a free recycling program.

However there is no such thing as a report of a contract to retailer previous paper recordsdata for the NOPD or another division. Iron Mountain’s native administrator, Robert Leamann, spoke to a reporter in early December and declined to supply details about the corporate’s scope of providers for the town. He additionally stated on the time he was unaware of a dispute with the town or the subpoena. After being despatched a replica of the courtroom information, he referred subsequent requests for remark to a company e-mail deal with, which didn’t reply to a number of emails.

The corporate’s native attorneys, Kellen Matthew and Kathleen Cronin, additionally failed to reply to emails in search of remark.

Joseph couldn’t say why the town buying workplace couldn’t find a contract with the corporate, however famous that every one contracts and buy orders contained within the metropolis’s BuySpeed and AFIN databases have been misplaced in a 2019 cyber assault.

In December 2019, the town was hit by a cyber assault that briefly shut down native authorities, uncovered weaknesses within the metropolis’s IT system and value tens of millions of {dollars}. Apparently some essential formation—like contracts with distributors, who’re paid with public cash—have been completely misplaced.

Giarrusso stated the scenario with Iron Mountain is troublesome and raises questions on what different payments the town isn’t paying.

“It’s onerous to say for positive how dangerous the issue is however we hear rumors of it on a regular basis,” he stated. “Distributors are reluctant to come back ahead as a result of they wish to do enterprise with the town and they don’t wish to be damage by saying one thing publicly.”